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Your order will be dispatched to you within 1-2 working days of the order being placed. Working days are classed as Monday-Friday, so please take into consideration the weekends regarding dispatched date.
All items are sent First Class. Orders over £20 within UK Mainland will be dispatched via the First Class ‘Signed For’ service with Royal Mail. Larger/heavier items will be sent via a next day Interparcel service. (Please note: Although this is a next day service, it may still take 1-2 days to dispatch the order).
International orders are welcome. Items will be sent via Interparcel, insured, standard delivery and take approx 5-28 days. Postal costs and delivery times vary significantly depending on the delivery destination. Please contact Lauren van Helmond for an accurate postal charge.
Please note…The shop calculates postage depending on the total value of items in the shopping cart and the packaging required. At times the actual postal and packaging costs may be much lower than charged. Any over paid posting and packing charges from checkout will be refunded at time of dispatch back to your account.
LOWER POSTAL CHARGES
If you are happy to wait longer to receive your order and would like to take advantage of lower postal charges, please contact Lauren van Helmond at the time of order. A new delivery charge and estimated delivery date will be emailed to you and the difference in postal charges will be refunded to your account.
Collection in person is free. Please pay for your order online and select ‘collect in person’ from the delivery options. The collection location for small items is from one of the markets at which I trade. This is in the North Staffordshire, South Cheshire region, but occasionally further afield. Please contact Lauren van Helmond for collection locations and dates.
For collection of larger items (Original paintings, original prints, furniture etc.) please contact Lauren van Helmond.